My Better Breathing Ltd T/A Goodair Nosebuds Privacy Policy
Last updated: 21 May 2025

This Privacy Policy describes how Goodair Nosebuds (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.goodairnosebuds.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Under the New Zealand Privacy Act 2020, individuals have specific rights regarding their personal information. My Better Breathing Ltd T/A Goodair Nosebuds is committed to upholding these rights. Your key rights include:

You have the right to request confirmation of whether we hold any personal information about you and, if so, to access that information. We will provide you with a copy of your personal information in an understandable format, subject to certain exceptions allowed by law.

If you believe that any personal information we hold about you is inaccurate, incomplete, or misleading, you may request that we correct it. If we agree, we will make the correction. If we do not agree, you may request that we attach a statement of correction to the information.

While the Privacy Act does not provide a standalone “right to be forgotten,” you may request deletion of your personal information in certain circumstances, such as:

• The information is no longer needed for the purpose it was collected;
• The information is inaccurate or misleading and cannot reasonably be corrected;
• You withdraw consent (where consent was the basis for collection).

However, we may decline a deletion request where retention is required due to:

• Legal obligations (e.g. tax, financial records);
• Contractual duties (e.g. warranty claims, recalls);
• Fraud prevention, dispute resolution, or regulatory compliance.

You may lodge a complaint with the New Zealand Privacy Commissioner if you believe your privacy rights have been infringed. More information: www.privacy.org.nz

To exercise these rights, contact support@goodairnosebuds.com. We may need to verify your identity and will respond within the timeframes required by law.

To provide the Services, we collect personal information from a variety of sources. The type of personal information depends on your interactions with us.

• Name, email, address, phone number
• Account login details
• Purchase and payment confirmation details
• Items in your cart or wishlist
• Customer service interactions

We may collect information such as:

• IP address, device and browser details
• Site usage activity and interactions
• Location data (if enabled)

We may receive personal information from:

• Shopify (e-commerce platform)
• Payment processors (e.g. Stripe, PayPal)
• Advertising platforms
• Analytics services

We may use your information to:

• Provide products and services
• Process transactions and shipping
• Manage your account
• Communicate with you
• Improve and secure the Services
• Provide customer support
• Conduct marketing and advertising

We use cookies and similar technologies to:

• Power our Shopify-based store
• Analyze usage and improve functionality
• Customize ads and services

You may disable cookies in your browser, but this may affect how the Services function. Learn more at: Shopify Cookie Policy

We may disclose your information to:

• Service providers (IT, hosting, fulfillment)
• Payment processors
• Advertising and marketing partners
• Affiliates
• Legal and regulatory authorities (as required)
• In connection with business transfers (e.g., mergers)

• Identifiers (e.g. name, email, address)
• Commercial information (e.g. purchase history)
• Internet activity (e.g. IP address, session data)
  

Recipients include:

• Shopify
• Fulfillment and logistics providers
• Marketing platforms
• Data analytics tools

We have “sold” and “shared” these categories of personal information for marketing and analytics under U.S. law definitions, including with advertising networks and Shopify.

If you post reviews or other content publicly via the Services, this content will be publicly accessible. We are not responsible for how third parties use such information

Links to third-party websites are provided for convenience. We are not responsible for the privacy or security of external sites. Review their privacy policies before providing your data.

To provide our Services, your personal information may be transferred to countries outside of New Zealand.

Under New Zealand Privacy Act 2020 (Principle 12):

We ensure one of the following applies before transferring data:

• The country has comparable privacy laws (e.g., EU, UK)
• We use contractual safeguards (e.g., Standard Contractual Clauses)
• You give informed consent

GDPR Compliance (EU/EEA Customers):

For EU/EEA data subjects, we process your data in accordance with the General Data Protection Regulation (GDPR).
Legal bases may include:

• Performance of a contract
• Legitimate interests
• Legal obligations
• Consent

We rely on SCCs and other safeguards for data transfers outside the EU. For more on Shopify's data transfers: Shopify GDPR

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you rights regarding your personal information:

Your Rights:

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt Out of Sale/Sharing
• Right to Non-Discrimination

We may “sell” or “share” personal information (e.g. identifiers, purchase history, usage data) for marketing or analytics purposes.

How to Opt Out:

You can opt out of sale or sharing of your data by:

• Clicking this link: Do Not Sell or Share My Personal Information
• Using a browser with Global Privacy Control (GPC) enabled

We do not knowingly sell or share the personal data of children under 16.

For requests or questions, email: support@goodairnosebuds.com

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If a child has submitted data, a parent or guardian may request deletion by contacting us.

While we take reasonable steps to protect your data, no method is 100% secure. Please avoid sending sensitive information via unsecured channels.

We retain personal data only as long as necessary for:

• Legal and tax compliance
• Business operations
• Dispute resolution